Important: Notice of Personal Health Information Practices
Types of Information Galen Collects Through its Web Site
Galen collects and stores certain personal information that you may choose to provide. Certain web pages, such as billing and patient scheduling, allow you to input information. Information that you choose to provide could include your name, address, e-mail address, credit card information, or other similar information. Other pages from our web site may be used without any information from you. Galen does not knowingly collect personally identifiable information from minors younger than fourteen years of age, but it is impossible in most instances to correctly identify the age of a person accessing our web site.
Galen also collects non-personal information such as web site usage, traffic patterns, site performance and related statistics. Although such information is not personally identifiable, Galen can usually determine a visitor's Internet Service Provider and the general location (city and state) of the visitor. Galen also use small text files placed on a user's computer hard drive ("Cookies") to help us determine the type of content and sites to which a visitor to the Galen site links, the length of time each visitor spends in any particular area of the Galen site, and the services visitors choose to use. You should be able to control how and whether your web browser accepts or keeps Cookies.
How Galen Uses Information Gathered from Galen's Web Site
Galen cannot and does not assume responsibility for the actions or omissions of third parties, including the manner in which they use information that is not personal health information . For example, your credit card company is responsible for fraudulent use of your credit card. Nevertheless, in the event that you encounter any third party associated, or claiming association, with Galen, and who you feel is improperly collecting or using information about you, please contact at us at firstname.lastname@example.org with your concern. If Galen can identify the third party, Galen will be happy to forward your concern to the third party.
Personally Identifiable Information
Information that you provide is primarily used for the purposes for which it was collected. For example, any credit card information you provide will be submitted to the credit card processing service provider. It may also be used to respond to your billing questions. Similarly, information you give to request an appointment will be used to schedule your appointment, or notify you of a change.
Galen will use non-personal information it collects in connection with your site usage for making changes or enhancements to the web site, to better address the needs and interests of web site visitors, or for other internal administrative purposes. Galen also may use data regarding site usage to determine which pages of the web site are most helpful to visitors and to improve the information available through such pages. Further, Galen may provide statistical information based on non-personal information to affiliates and other current and potential business partners. Galen may also use aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites.
Third Party Privacy Policies
Galen's web site contains links to other Internet web sites, including co-branded or other affiliated sites which may or may not be owned or operated by Galen. Galen has no control, and is not responsible for, the privacy practices of other web sites you may visit through links on the Galen web site, including such sites' use of any information (such as IP number, browser type, or usage history) collected when visitors to the Galen web site click through links to such sites. You must review individual site privacy policies before providing any information on such web sites.
Changing or Deleting Personal Information
If you would like to have your personally identifiable information removed from Galen’s database, please contact us at email@example.com with your request, and Galen will use reasonable efforts to comply with your request. Keep in mind, however, that residual information always remains within Galen databases, access logs and other records, which may or may not contain such personally identifiable information. Galen reserves the right, from time to time, to re-contact former customers or users of the Galen web site. Galen may sell or transfer assets of Galen in the future that may incorporate user or visitor information, whether non-personally identifiable or personally identifiable.
Policy last revised on: [7/26/2013]