Privacy Policy

Galen Medical Group, P.C. will endeavor to protect the privacy of those who visit our web site or use our online patient services. Please note, however, that Galen collects and uses some limited information from visitors to our web site. This Web Site Privacy Policy sets forth our practices in the collection and use of certain information, not including personal health information. This policy is subject to change from time to time. You must periodically review this page to ensure familiarity with the most current version of our Web Site Privacy Policy. To contact Galen about web site privacy issues or to report a violation of our Web Site Privacy Policy, please e-mail us at

Important: Notice of Personal Health Information Practices

Please note that Galen's Notice of Personal Health Information Practices is not the same as what you are reading on this page. Galen's Notice of Personal Health Information Practices discloses the ways and circumstances under which personal health information about you may be used and disclosed by Galen. Except as disclosed to you in this Web Site Privacy Policy, our Notice of Personal Health Information Practices , and in our Terms of Use Agreement, Galen does not collect, use, or disclose personally identifiable information about our web site visitors without their permission. The information with which this Web Site Privacy Policy is concerned is not personal health information that is subject to Galen's @Html.ActionLink("Notice of Personal Health", "About", "Home"), which may be viewed by clicking on the highlighted text.

Types of Information Galen Collects Through its Web Site

Galen collects and stores certain personal information that you may choose to provide. Certain web pages, such as billing and patient scheduling, allow you to input information. Information that you choose to provide could include your name, address, e-mail address, credit card information, or other similar information. Other pages from our web site may be used without any information from you. Galen does not knowingly collect personally identifiable information from minors younger than fourteen years of age, but it is impossible in most instances to correctly identify the age of a person accessing our web site.

Galen also collects non-personal information such as web site usage, traffic patterns, site performance and related statistics. Although such information is not personally identifiable, Galen can usually determine a visitor's Internet Service Provider and the general location (city and state) of the visitor. Galen also use small text files placed on a user's computer hard drive ("Cookies") to help us determine the type of content and sites to which a visitor to the Galen site links, the length of time each visitor spends in any particular area of the Galen site, and the services visitors choose to use. You should be able to control how and whether your web browser accepts or keeps Cookies.

How Galen Uses Information Gathered from Galen's Web Site

Galen cannot and does not assume responsibility for the actions or omissions of third parties, including the manner in which they use information that is not personal health information . For example, your credit card company is responsible for fraudulent use of your credit card. Nevertheless, in the event that you encounter any third party associated, or claiming association, with Galen, and who you feel is improperly collecting or using information about you, please contact at us at with your concern. If Galen can identify the third party, Galen will be happy to forward your concern to the third party.

Personally Identifiable Information

Information that you provide is primarily used for the purposes for which it was collected. For example, any credit card information you provide will be submitted to the credit card processing service provider. It may also be used to respond to your billing questions. Similarly, information you give to request an appointment will be used to schedule your appointment, or notify you of a change.

Notwithstanding anything herein to the contrary, Galen reserves the right to release information collected from a visitor (whether or not personally identifiable), including information contained within our access logs, when that visitor is in violation of our Terms of Use Agreement or is reasonably suspected of any illegal activity, whether or not Galen has been served with a subpoena, warrant or other court order. Galen will also comply with all orders from any court and governmental agency, civil subpoenas, discovery requests, or as otherwise required by law. Galen will cooperate with law enforcement agencies in identifying those who may be using our servers or services for illegal activities. Galen also reserves the right to report any suspected illegal activity to law enforcement agencies.

Non-Personal Information

Galen will use non-personal information it collects in connection with your site usage for making changes or enhancements to the web site, to better address the needs and interests of web site visitors, or for other internal administrative purposes. Galen also may use data regarding site usage to determine which pages of the web site are most helpful to visitors and to improve the information available through such pages. Further, Galen may provide statistical information based on non-personal information to affiliates and other current and potential business partners. Galen may also use aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites.

Third Party Privacy Policies

Galen's web site contains links to other Internet web sites, including co-branded or other affiliated sites which may or may not be owned or operated by Galen. Galen has no control, and is not responsible for, the privacy practices of other web sites you may visit through links on the Galen web site, including such sites' use of any information (such as IP number, browser type, or usage history) collected when visitors to the Galen web site click through links to such sites. You must review individual site privacy policies before providing any information on such web sites.

Changing or Deleting Personal Information

If you would like to have your personally identifiable information removed from Galen’s database, please contact us at with your request, and Galen will use reasonable efforts to comply with your request. Keep in mind, however, that residual information always remains within Galen databases, access logs and other records, which may or may not contain such personally identifiable information. Galen reserves the right, from time to time, to re-contact former customers or users of the Galen web site. Galen may sell or transfer assets of Galen in the future that may incorporate user or visitor information, whether non-personally identifiable or personally identifiable.

Questions regarding Galen's Web Site Privacy Policy should be directed to Privacy Officer at

Policy last revised on: [7/26/2013]